Refund and Returns Policy

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Overview

Refund Policy

Effective date: 10/June/2023

Thank you for choosing Selfcode Academy. We value your satisfaction and want to ensure a positive learning experience for all our users. This Refund Policy outlines the terms and conditions for requesting a refund for courses purchased from our website, www.selfcodeacademy.com.

  1. Refund Eligibility

1.1 Timeframe:
You may request a refund within 7 days from the date of your course purchase.

1.2 Consumption Limit:
To be eligible for a refund, you must have consumed less than 50% of the total course duration. The consumption progress is determined based on the course content accessed or viewed.

  1. How to Request a Refund

To request a refund, please follow these steps:

2.1 Contact Customer Support:
Send an email to [email protected] or contact our customer support team at [Phone Number] within the specified timeframe (within 7 days from the date of purchase).

2.2 Provide Information:
Include the following information in your refund request:

  • Your full name
  • Email address used for the purchase
  • Order/transaction number
  • Course name
  • Reason for the refund request

2.3 Verification:
Our team will review your refund request and verify if it meets the eligibility criteria mentioned in section 1. If additional information is required, we may contact you for clarification.

  1. Refund Process

3.1 Refund to Original Payment Source:
If your refund request is approved, we will process the refund to the original payment source used for the course purchase. Please note that it may take a few business days for the refund to be reflected in your account, depending on your payment provider.

3.2 Non-refundable Items:
Please note that certain items are non-refundable. These include any additional services, such as expedited shipping or third-party products, that were bundled with your course purchase.

  1. Contacting Us

If you have any questions about our refund policy or need assistance with a refund request, please contact us at:

Selfcode Academy
Address: Om Nagar
Barabanki, Uttar Pradesh, India, 225001
Email: team@selfcode.in
Phone: 8858827727

  1. Changes to this Refund Policy

Selfcode Academy reserves the right to modify or update this Refund Policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting the updated version on our website. We encourage you to review this policy periodically for any changes.