Wipro - Digital Workspace Service Desk || Off Campus Drives Fore All Freshers

Sun, 12 Jul, 2020

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Wipro

Digital Workspace Service Desk || Off Campus Drives Fore All Freshers

Wipro Mega Off Campus Drive 2020 | Digital Workspace Service Desk 2020 | 2020 Batch | BBM, BBA, BMS, B.Com, BA, B.Sc | Across India

Company: Wipro Ltd
Wipro Technologies Ltd is a leading manufacturer of computer hardware and provider of IT services in India and the Middle East region.
Part of Wipro Ltd, the $6.98 billion conglomerate and global leader in technology enabled solutions, the company leverages on the parent’s philosophy of ‘Applying Thought’ to enable business results by being a transformation catalyst.


Wipro is globally recognized for its innovative approach towards delivering business value and its commitment to sustainability. Wipro champions optimized utilization of natural resources, capital and talent.

Website: www.wipro.com

Position: Trainee

Experience: Freshers

Job Locations: Across India

Stipend:


 

  • 1st year – INR 15,488/- (*) per month
  • 2nd year – INR 17,553/- (*) per month
  • 3rd year – INR 19,618/- (*) per month

Eligibility Criteria:

  • Qualification: BBM, BBA, BMS, B.Com, B.A, B.Sc (Economics)
  • 10th Standard – minimum 50%
  • 12th Standard – minimum 50%
  • Graduation – minimum 50% or 5.0 GPA as per respective University Guidelines
  • Admission into EPGDBM degree will be subjected to the prevailing criteria and conditions as defined by the UGC Guidelines at the time of enrolment
  • Based on business requirement, candidate must be willing to relocate
  • Year of Passing: 2020 ONLY

     

    • (Maximum three years of gap, if any, b/w 10th & graduation)
    • All Arrears and backlogs need to be cleared at the time of selection process

Job Description:

Digital Workspace Service Desk is a unique learning-integrated programmes which offer students the chance to build a remarkable career at Wipro, while pursuing their higher education – EPGDBM (Executive Post Graduate Diploma in Business Management) from one of the premier education institutes in India– sponsored by Wipro. Key features & eligibility details of the programme have been listed below, kindly go through the same.

  • Basic Computer knowledge to troubleshoot desktop, laptop and answering support queries via phone, email, Chat and Web
  • Excellent communication skills required as you will work in International Voice Support.
  • Managing Data and implementing changes, providing employees/Clients with guidance in handling difficult or complex problems or in resolving complaints.
  • Responding in a timely manner to service issues, request, and take care of the complete operations.
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • Provide support, including procedural documentation & relevant reports
  • Support the rollout of new applications and manage many open cases at one time and provide accurate information on IT products or services
  • Willing to work in a 24*7 environment (Rotational shifts/5 Days a week)

Selection Process:

  • Group Discussion
  • Technical/ Voice interview
  • HR interview

Application Link:

Bangalore & Pune

Chennai & Hyderabad




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